Your forces train to ensure operational readiness and improved mission success. Our reliable and highly experienced Customer Support teams prioritize maximum system availability and performance for the Live, Virtual and Constructive simulation & training systems you deploy.
Our support services ensure smooth operations and optimal equipment performance for the state-of-the-art technology and systems your defence and security forces need to maintain optimal mission readiness. On your behalf, our technical specialists are on alert, ready to provide maintenance, repair and overhaul (MRO) services and confirm prompt system availability and highest quality performance even in challenging environments.
As an original equipment manufacturer (OEM) of high performance, highest training fidelity LVC systems, we prioritize accurate and prompt MRO services, independent of your current system’s manufacturer, to ensure you benefit from reliable system availability and achieve your training goals. Our team stays alert to regular equipment MRO needs, monitors upgrade requirements, implements software updates and ensures documentation services. We secure spare parts and replacement parts, as well as track and resolve possible obsolescence issues across product, platform and integration portfolios. Our full-service support guarantees operation around the clock, 365 days a year.
Long-lasting relationships and a diverse customer base, including the Swiss, French, German and United Kingdom defence and security forces, confirm in-depth experience for MRO on various systems, platforms and products. Our customers benefit from tailored support and scheduling as well as maximum availability and reliability of their training systems.