General Terms and Conditions

...

Information for Customers

General Terms and Conditions (GTC) for RUAG companies
Place of business in Switzerland

General Terms & Conditions Work / Goods (GTC)
General Terms & Conditions Services (GTC Services)
General Terms & Conditions Supplies / Maintenance Services (GTC SMS)
General Terms & Conditions Supplies / Maintenance Services Aviation (GTC SMS RA)
Special Terms and Conditions for Fixed Base Operation Services
General Terms & Conditions Licenses (GTC Licenses)
General Terms & Conditions for tests and measurement services (GTC Test/Measurement Services)      

Conditions générales pour l'approvisionnement en services de Maintenance (CG Maintenance) 
Conditions générales relatives aux prestations de services fournis (CG Services)

Place of business in Germany
General Terms & Conditions Work / Goods (GTC GER)

Place of business in Austria
General Terms & Conditions Work / Goods (GTC AUT)

Place of business in France
General Terms & Conditions Work / Goods (GTC FRA)

Place of business in Sweden
General Terms & Conditions Work / Goods (GTC SWE)

Place of business in Australia
General Terms & Conditions for Work / Goods and Services (GTC AUS)

Place of business in Hungary
General Terms & Conditions of Sales for Work / Goods (GTC HU)
General Terms & Conditions of Sales for Services (GTC HU)

Place of business in Malaysia 
General Terms & Conditions of Sales for Work / Goods (GTC MY)
General Terms & Conditions Supplies / Maintenance Services (GTC SMS MY)

Place of business in the United States of America
General Terms & Conditions for Work / Goods and Services (GTC USA)

 

Allgemeine Angebots- und Vertragsbestimmungen für RUAG Real Estate AG [nur deutsch] 

Allgemeine Angebots- und Vertragsbestimmungen der RUAG Real Estate AG, Deutsch

General Offer and Contract Conditions for RUAG Real Estate AG [nur deutsch]

Allgemeine Angebots- und Vertragsbestimmungen der RUAG Real Estate AG, Deutsch (538 KB)
Ergänzungen und Änderungen der RUAG Real Estate zur SIA Norm 118, Deutsch (232 KB)

 

Information for Suppliers

Any external sourcing requires the involvement of the responsible RUAG procurement department.

General Terms & Conditions of Purchase for RUAG companies
Place of business in Switzerland

General Terms & Conditions Purchase for Work / Goods (GTC-P)
General Terms & Conditions Purchase for Services (GTC-P Services)
General Terms & Conditions Purchase for Licenses (GTC-P Licenses)

Place of business in Germany
General Terms & Conditions of Purchase for Work / Goods (GTC-P GER)
General Terms & Conditions of Purchase for Services (GTC-P GER Services)

Place of business in Hungary
General Terms & Conditions of Purchase for Work / Goods (GTC-P HU)
General Terms & Conditions of Purchase for Services (GTC-P Services HU)

Place of business in France
General Terms & Conditions for the Procurement of goods and related Services (GTC-P FRA)

Place of business in Sweden
General Terms & Conditions of Purchase for Work / Goods (GTC-P SWE)

Place of business in Austria
General Terms & Conditions of Purchase for Work / Goods (GTC-P AUT)

Place of business in the USA
General Terms & Conditions Purchase for Work / Goods and Services (GTC-P USA)
General Terms & Conditions Purchase for Work / Goods and Services by MECANEX USA, Inc. (GTC-P USA)

 

General Offer and Contract Conditions for RUAG Real Estate AG

Allgemeine Angebots- und Vertragsbestimmungen der RUAG Real Estate AG, Deutsch (538 KB)
Ergänzungen und Änderungen der RUAG Real Estate zur SIA Norm 118, Deutsch (232 KB)

Information for Suppliers of RUAG Aviation and RUAG Aerostructures

LQA-000 Quality Assurance Requirements.pdf (99 KB)
LQA-001 Quality Clauses for Suppliers, English (261 KB)
LQA-002 Form Instructions for Suppliers (395 KB)
LQA-004 Quality Management Plan Requirements for Suppliers (167 KB)
LQA-005 First Article Inspection Requirements (FAI) (104 KB)
Form: SAE AS9102 First Article Inspection Report (FAIR) (765 KB)
Qualitätsattest, Quality Certificate.doc (77 KB) [only German]

Information for Suppliers of RUAG Ammotec

Logistics Guidelines
Packaging Data Sheet

Information for Suppliers of RUAG Space USA

RSUD-LI-18-0010 RSUD Quality Clause List

 

E-Invoicing

Invoices to RUAG

With the introduction of e-invoicing, RUAG will be offering its customers and suppliers the option of paperless invoicing. RUAG and its service partner, Swisscom IT Services, currently provide e- invoicing coverage internationally in more than 40 countries. Electronic signatures allow the integrity and authenticity of the electronic invoices to be verified and assured by the tax authorities. RUAG's service partner, Swisscom IT Services ensures legal compliance. If necessary, this documentation can be inspected on RUAG's premises.

As a RUAG supplier, you have a choice of invoicing methods:

  • Paper invoice to P.O. Box
    Incoming invoices can continue to be received on paper until further notice. The first step will involve incoming paper invoices being processed at a central service centre. Paper invoices should be sent to the RUAG P.O. Box in Urdorf. For precise details of the invoice address, please consult your purchase order or contact your RUAG Procurement Manager.
     
  • PDF files (sent by e-mail)
    Invoices can now also be sent as PDF files. All you need to do is complete a one-time registration as a supplier at the Conextrade Trading Center. You will then be able to send your invoice quickly and easily as a PDF file to the Conextrade mailbox. You can obtain an information sheet showing you how to register on the trading platform (using the e-mail address specific to the business unit) from your RUAG Procurement Manager.
     
  • Full integration (structured invoice data)
    Customers and suppliers can exchange electronic invoices with RUAG. The prerequisite for this is a direct connection either to the Conextrade Trading Center or to another platform or provider (Interworking). This enables fast and reliable data transmission – as with a direct point-to-point connection.


Your contact person
Would you like to use paperless invoicing with RUAG? Or do you have any questions on e invoicing? Your RUAG Procurement Manager will be pleased to assist you with practical support and advice.

Links

Invoices from RUAG

RUAG encourages paperless invoicing. In addition to the paper invoices issued to date, RUAG can now offer to send out electronic invoices. Outgoing electronic invoices are provided with an electronic signature. This VAT-compliant signature meets all legal requirements in the same way as paper invoices. Electronic invoices are dispatched via the Conextrade Trading Center of Swisscom IT Services. As RUAG's service partner, Swisscom IT Services assures the exchange of electronic data.

Would you like to use paperless invoicing with RUAG? Or do you have any questions on e invoicing? Your RUAG Sales Manager will be pleased to assist you with practical support and advice.

Reference details on invoices

The general principle to observe is that an order is expected to be followed by an invoice. To enable efficient handling of the invoice verification process at RUAG, incoming invoices must include the following details:

  • RUAG order number
  • E-mail address of the ordering party.

General field information for full integration without reference

  • The supplier's invoice number must not contain more than twelve digits.
  • Rounding differences must not be shown in a separate position, but can be supplied at header level.
  • The supplier's accounts payable number with RUAG must also be included (to identify the supplier). The number can be requested from RUAG.
  • Where payment is made by ISR, it is essential to include the ISR subscriber number (separated by a dash) and the ISR reference number. If payment by ISR is not possible, the IBAN can be provided.
  • Payment reminders are not processed electronically.

Additional field information for full integration with order reference

  • Invoices must include a reference to a RUAG order number as a mandatory requirement. Invoices which do not include such a reference will be rejected. Each invoice position must be uniquely assigned to an order position.
  • The RUAG order reference is regarded as a unique characteristic of an order-related incoming invoice.
  • RUAG's order position must be included for reference.
  • The price, quantity and unit of quantity relating to the order or order confirmation must match.

Archive

Anciennes CG

General Terms and Conditions of Purchase (GTC-P) for RUAG companies with their place of business in Switzerland

Customers

General Terms & Conditions Work / Goods (GTC); 04.2018
General Terms & Conditions Services (GTC Services); 01.2017
General Terms & Conditions Supplies / Maintenance Services (GTC SMS); 04.2018
General Terms & Conditions Supplies / Maintenance Services Aviation (GTC SMS RA); 04.2018
General Terms & Conditions Licenses (GTC Licenses); 01.2017
General Terms & Conditions for tests and measurement services (GTC Test/Measurement Services; 01.2017

General Terms & Conditions Work / Goods (GTC); 09.2014
General Terms & Conditions Services (GTC Services); 09.2014
General Terms and Conditions of Purchase (GTC-P) for RUAG group companies with their place of business in Switzerland; 08.2012
General Terms & Conditions for Supplies and Maintenance Service; 02.2011
General Terms and Conditions (GTC) for RUAG group companies with their place of business in Switzerland; 09.2009

Conditions Générales (CG) pour les entreprises du group RUAG avec leur siège en Suisse; 09.2009
Conditions Générales du Mandat (CG-M) pour les entreprises du group RUAG avec leur siège en Suisse; 09.2009

Suppliers

General Terms & Conditions Purchase for Work / Goods (GTC-P); 11.2017
General Terms & Conditions Purchase for Services (GTC-P Services; 11.2017
General Terms & Conditions Purchase for Licenses (GTC-P Licenses; 11.2017   

General Terms & Conditions Purchase for Work / Goods (GTC-P); 09.2014
General Terms & Conditions Purchase for Services (GTC-P Services); 09.2014
General Order Terms (GOT) for RUAG group companies with their place of business in Switzerland; 09.2009

Conditions Générales d’Achat (CG-A) pour les entreprises du group RUAG avec leur siège en Suisse; 08.2012

Austria - General Terms and Conditions

GTC-P RUAG Space GmbH with its place of business in Vienna; 09.2011

Germany - General Terms and Conditions

Clients

GTC-S RUAG Ammotec GmbH with its place of business in Fürth, Germany; 02.2014

Suppliers

General Terms & Conditions for Work / Goods by RUAG companies with their place of business in Germany (GTC-P GER); 01.2016
GTC-P RUAG Ammotec GmbH with its place of business in Fürth, Germany; 05.2011

Sweden - General Terms and Conditions

GTC-P RUAG Space GmbH with its place of business in Göteborg