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Reconnaissance Systems

RUAG has gained years of experience integrating and maintaining complex systems in exposed locations...

Reconnaissance Systems Solutions

Obsolesence Management
Obsolescence management ensures long-term system availability, provides economically prudent provision of obsolete system components and a far-sighted budget security.

High system availability
If you need highly available IT systems, we can design the optimal IT architecture. We would be pleased to advise you so that your needs can be tailor-made.

Fiber optic cable
Do you need special fiber optic cables that are not available in the open market? We will assemble and repair the desired cables. We are happy to help.

Mast installations in very exposed locations
Need an installation of electrical / electronic components, such as antennas, firing (light) at very exposed locations. We have the experience and trained employees to implement at exceptional locations

Client / Server Services
The Client Services from Technical System Center ensure the perfect interplay between client, peripheral, network, operating system and applications. Our specialists will provide you with the most up-to-date solutions for packaging, rollout, operation, inventory, and monitoring to meet your needs. We would be pleased to advise you on the selection of suitable hardware and software. This also applies to the operation.

System construction kit
In order to generate dynamic images, the Technical System Center uses a system kit in which all information, configurations, applications and routines relevant to the system are stored. In order for the standardization requirements to be met, the provision of the image is controlled and monitored by automated task sequences. With this procedure, a particularly efficient and rapid provision of the installation on the target object can be achieved.

Reconnaissance Systems MRO

Service management solutions for complex systems with high demands on availability and security.

Thanks to our broad service experience in MRO (Maintenance Repair Overhaul), we are specialized in the implementation of service management solutions based on service level agreements in the area of ​​information and communication technologies. The support of the RUAG specialists helps our customer to optimally tailor the support package they need.

The MRO supports customers in the operation, maintenance and support of the introduced C4ISTAR systems. These are mainly information and education systems from different manufacturers, networks as well as IT-based systems. In addition, it carries out customer projects in this system environment, such as modifications, installations, detachments and logistics.

All systems are managed by our system and item management, in close cooperation with the customer responsible. The MRO area covers maintenance, maintenance, integration of new systems, training, and the support of plants to customer sites.

We offer a broad-based MRO know-how and support you in the implementation of your service management projects.

  • Conceptual design and construction of an optimized "Integrated Logistic system" ILS processes for the entire life cycle management
  • Establishment and operation of all required maintenance infrastructure according to current standards
  • Implement security requirements
  • Customer-specific structure of the asset and configuration management database CMDB
  • Establishment and installation of a knowledge management system with the relevant knowledge databases
  • Consulting and support services for the establishment of a service desk (installation, configuration, data transfer, test, user training) as well as taking over the operation

The customer is kept informed about our activities by means of defined reports and online portals, and is thus always aware of the status of his reported incident or the functionality of their system.